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Privacy Policy

Effective Date: 1 January 2024

Vantage Web Studio ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Request a free store audit or consultation
  • Subscribe to our newsletter or marketing communications
  • Engage our services for Shopify development or design work
  • Contact us via email or our website contact forms

This information may include your name, business email address, company name, website URL, billing information, and any other details you choose to provide.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our services
  • To respond to your enquiries and fulfil your requests
  • To send you administrative information, project updates, and invoices
  • To send marketing and promotional communications (with your consent)
  • To improve our website, services, and client experience
  • To comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., payment processors, email services), bound by confidentiality obligations
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given explicit permission

4. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Project-related data is typically retained for a period of seven years following project completion.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access and receive a copy of your personal data
  • The right to rectify or update inaccurate information
  • The right to request deletion of your personal data
  • The right to object to or restrict processing of your data
  • The right to data portability
  • The right to withdraw consent at any time

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can control cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: studiovantageweb@gmail.com